Frequently Asked Questions
What is the minimum order requirement? And why is it four?
Our minimum is four headbands. Due to demand, we are unable to fill orders smaller than four.
Can you remove the background from my logo file?
Yes, we can remove anything that is not wanted in your final design.
Do you send a proof before starting production?
Only orders of +$500 will automatically be sent mockups. You will need to let us know in the notes section if you require a mockup for smaller orders.
If the DIY design tool isn’t doing exactly what I want, will you edit it?
Yes, explain the changes you want to see in “Additional Order Details” and our team will make the changes before sending your final proof.
What is your turnaround time?
Turnaround time is approximately 2 weeks from payment to delivery.
Do you color match?
Yes, if you need a color match please to include pantone ID # in the note section.
Is there an upcharge for adding Names and Numbers to a design?
Yes. There is a $2.00 premium per item for adding names and numbers. These can be requested by using the form on our Design For Me page.
Do you offer any price breaks for purchasing more products?
4-9: $24.99 per
10-19: $19.99 per
20-49: $16.99 per
50-99: $14.99 per
100-299: Contact for pricing